FAQs

How do I start hunting for coupons?

We've hidden the coupons all over the page and each week the hiding spots are different, so just start clicking around and eventually you'll stumble upon fabulous style savings.

When are more coupons hidden?

About once a week, we update the site with hot new SuperModelquin gossip and great new clothes. That's when we choose new hiding spots and add new coupons. Exactly when that happens is all part of the game to keep you on your toes!

How many coupons can I get each week?

You can have one for yourself each week. However, you can share one coupon with a friend each week as well.

Once I add a coupon to "Your In-store Coupon" can I keep hunting for another?

Yes. You can keep hunting until you click the "Make Coupon" button. After you've clicked the button, you won't be able to swap or make another coupon until the following week-so hunt wisely!

I sent a coupon to myself via email but I didn't get it. What should I do?

Try checking your junk mail and if it's there, add no-reply@oldnavyweekly.com to your address book so it goes straight to your inbox next time.

The coupon says "One Time Use Only" but what exactly does that mean?

Each coupon has a unique barcode that can only be used once. So once it's been scanned and applied to a purchase the barcode will show up as invalid if it's scanned again. The same goes for coupons that are photocopied, whoever is the first to use the coupon will receive the discount but it will not work for anyone else after that.

What if I lost my coupon after I printed it on the site?

Just click the "Retrieve Coupon" button on the bottom of the site and enter your email address to have it resent to you.

Who are these mannequins?

They're the "SuperModelquins" and they're the newest center aisle celebrities at Old Navy. This plastic pack models Old Navy's hottest styles and has gathered quite the fan following for their good looks and fun personalities. ON Weekly chronicles their every move-or lack there of-and their hit TV show "The SuperModelquins" is a huge success. These fashion icons aren't going anywhere!